FAQ'S
Frequently Asked Questions
Leave a question
What makes SEQH Queensland’s Leading container Transport & Logistics Provider?
We know this is a bold claim—and we’re confident standing behind it.
- Operating continuously since the early 1960s
- Company-owned land, fleet, and equipment—giving us control, resilience, and reliability
- Purpose-built systems designed for consistent, high-quality service at scale
- A large operation with the heart of a family-owned business—real people, real accountability
- A true one-stop shop across container transport and logistics services
- Proven innovators: pioneers of PBS-approved A-Doubles and early adopters of wharf slot-booking systems
Do you pick up from the wharf and deliver direct?
We operate a hub-and-spoke model, meaning all containers return to our depot before final delivery.
This approach delivers faster turnaround times by allowing us to use PBS-approved A-Doubles, moving:
- 2 × 40ft containers, or
- 4 × 20ft containers
in a single trip to and from the wharf.
Do you service the Darling Downs region (Gatton, Toowoomba, Roma etc.)?
Yes. We operate an SEQH depot in Toowoomba, enabling high-frequency container movements between Brisbane and the Darling Downs.
Our A-Double capability makes large-volume movements efficient, while our local presence allows us to service the wider region quickly and reliably.
Do you have licensed bond store?
Yes. SEQH is fully licensed and offers:
- 77G Customs Bonded Storage
- Licensed 1.1 facility
- Rural Tailgates
- Fumigation
- Quarantine Unpacks
- Quarantine Washes
Do you customs clearances?
This is not a speciality of ours however we do have some excellent contacts to refer you to.
Do you deliver interstate?
Our primary operations are based at:
- Port of Brisbane
- Hemmant (Brisbane)
- Toowoomba
From these locations, we service:
- North to Bundaberg
- South to Coffs Harbour
- West to Roma
Deliveries beyond these regions are subject to availability.
Do you deliver to residential properties?
Our services are designed primarily for commercial, industrial, and rural sites.
Residential deliveries can be limited due to:
- Restricted street access for heavy vehicles
- High risk of damage to driveways, fences, and paths due to vehicle weight
- Low-hanging power lines and trees
Each request is assessed on a case-by-case basis.
What are your biosecurity services?
SEQH provides a comprehensive range of biosecurity services, including:
- Rural Tailgates
- AQIS / DAFF-directed container unpacks
- Fumigation
- Container and equipment washing
- Bulk tipping, storage, packaging, and transport
- 77G Customs Bonded Facility
- Capability to operate in all weather conditions
What are some typical scenarios where containers may be directed to a bonded facility?
Containers may be directed to a bonded facility when:
- An import permit is required (e.g. vehicles)
- Personal effects are involved
- Duty has not yet been paid
- Documentation or packing lists appear irregular
- Goods include controlled items (e.g. alcohol, cigarettes, weapons, taxidermy)
- There is a compliance or security alert
- Multiple consignors or consignees are involved (FAK unpacks)
- Undeclared items are identified during X-ray inspection
Bonded storage capacity:
- Up to 9 × 40ft containers (with future expansion capability)
- FAK and FCL unpacks available under Border Force control
Licences:
- Quarantine Facility: Q2389
- Customs Bond Store (77G): GK27B
What are your heavy haulage and OOG handling strengths?
- Float for Drop deck & Low Loader transport for over-height, over-width, and over-weight freight
- Onsite heavy handling equipment for lifting and positioning complex or oversized loads
- Packing and restraining for flat racks and open-top containers, including marine surveyor inspections and reporting
What are your process and services flow for log export packing?
Our end-to-end log export process includes:
- Logs delivered from forest and weighed via public weighbridge
- Unloading into designated customer bays using log grabs or Sennebogen equipment
- AO inspections completed on logs and containers
- Packed containers verified via container weigh-bed for trade and SOLAS compliance
- Fumigation completed where required
- Containers stored until vessel receivals open
- Delivery to terminal to meet vessel cut-off times
What makes SEQH Queensland’s Leading
container Transport & Logistics Provider?
container Transport & Logistics Provider?
We know this is a bold claim—and we’re confident standing behind it.
- Operating continuously since the early 1960s
- Company-owned land, fleet, and equipment—giving us control, resilience, and reliability
- Purpose-built systems designed for consistent, high-quality service at scale
- A large operation with the heart of a family-owned business—real people, real accountability
- A true one-stop shop across container transport and logistics services
- Proven innovators: pioneers of PBS-approved A-Doubles and early adopters of wharf slot-booking systems
Do you pick up from the wharf and deliver direct?
We operate a hub-and-spoke model, meaning all containers return to our depot before final delivery.
This approach delivers faster turnaround times by allowing us to use PBS-approved A-Doubles, moving:
- 2 × 40ft containers, or
- 4 × 20ft containers
in a single trip to and from the wharf.
Do you service the Darling Downs
region (Gatton, Toowoomba, Roma etc.)?
region (Gatton, Toowoomba, Roma etc.)?
Yes. We operate an SEQH depot in Toowoomba, enabling high-frequency container movements between Brisbane and the Darling Downs.
Our A-Double capability makes large-volume movements efficient, while our local presence allows us to service the wider region quickly and reliably.
Do you have licensed bond store?
Yes. SEQH is fully licensed and offers:
- 77G Customs Bonded Storage
- Licensed 1.1 facility
- Rural Tailgates
- Fumigation
- Quarantine Unpacks
- Quarantine Washes
Do you customs clearances?
This is not a speciality of ours however we do have some excellent contacts to refer you to.
Do you deliver interstate?
Our primary operations are based at:
- Port of Brisbane
- Hemmant (Brisbane)
- Toowoomba
From these locations, we service:
- North to Bundaberg
- South to Coffs Harbour
- West to Roma
Deliveries beyond these regions are subject to availability.
Do you deliver to residential properties?
Our services are designed primarily for commercial, industrial, and rural sites.
Residential deliveries can be limited due to:
- Restricted street access for heavy vehicles
- High risk of damage to driveways, fences, and paths due to vehicle weight
- Low-hanging power lines and trees
Each request is assessed on a case-by-case basis.
What are your biosecurity services?
SEQH provides a comprehensive range of biosecurity services, including:
- Rural Tailgates
- AQIS / DAFF-directed container unpacks
- Fumigation
- Container and equipment washing
- Bulk tipping, storage, packaging, and transport
- 77G Customs Bonded Facility
- Capability to operate in all weather conditions
What are some typical scenarios where containers
may be directed to a bonded facility?
may be directed to a bonded facility?
Containers may be directed to a bonded facility when:
- An import permit is required (e.g. vehicles)
- Personal effects are involved
- Duty has not yet been paid
- Documentation or packing lists appear irregular
- Goods include controlled items (e.g. alcohol, cigarettes, weapons, taxidermy)
- There is a compliance or security alert
- Multiple consignors or consignees are involved (FAK unpacks)
- Undeclared items are identified during X-ray inspection
Bonded storage capacity:
- Up to 9 × 40ft containers (with future expansion capability)
- FAK and FCL unpacks available under Border Force control
Licences:
- Quarantine Facility: Q2389
- Customs Bond Store (77G): GK27B
What are your heavy haulage and
OOG handling strengths?
OOG handling strengths?
- Float & Low Loader transport for over-height, over-width, and over-weight freight
- Onsite heavy handling equipment for lifting and positioning complex or oversized loads
- Packing and restraining for flat racks and open-top containers, including marine surveyor inspections and reporting
What are your process and services
flow for log export packing?
flow for log export packing?
Our end-to-end log export process includes:
- Logs delivered from forest and weighed via public weighbridge
- Unloading into designated customer bays using log grabs or Sennebogen equipment
- AO inspections completed on logs and containers
- Packed containers verified via container weigh-bed for trade and SOLAS compliance
- Fumigation completed where required
- Containers stored until vessel receivals open
- Delivery to terminal to meet vessel cut-off times
